Privacy Policy
Version: December 2021
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
Owner and Responsible Body
The responsible body for data processing on this website is:
M-TEC GmbH, M-TEC International GmbH & Co KG and M-TEC Energy Systems GmbH
Aumühlweg 20
A-4812 Pinsdorf
Telefon: +43 (0) 7612 / 20805 – 0
E-Mail: office@mtec-systems.com
Our data protection coordinator is at your disposal for general inquiries:
Dipl. Ing. (FH) Peter Huemer, office@mtec-systems.com
The main processing activities of personal data
- Necessary business processes such as the creation of offers, order confirmations or invoices as well as inquiries or orders from partners
- Networking projects with other partners
- Media and press work, as well as providing opinion leaders with information
- Business initiations in the B2B context
- The before and after support in the course of our own training courses, workshops and training courses in our own name and for partners.
- As a company, we use different communication tools (Skype, WhatsApp, mobile phones, messenger services, …). The standards for this form of communication are jointly agreed with the affected dialogue groups or specified by them. A list of the tools used can be requested. The request for non-use in the event of a contractual situation will be complied with.
- Processing of heat pump data via remote maintenance
If you see improvements in our processes, we look forward to your feedback.
Your rights in relation to our website
Revocation of consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. An informal message by e-mail to us is sufficient. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
If the data processing is based on art. 6 para. 1 lit. e or f GDPR, you have the right at any time to object to the processing of your personal data for reasons that arise from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims ( Objection according to Art. 21 (1) GDPR).
If your personal data is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will then no longer be used for direct marketing purposes (objection according to Art. 21 (2) GDPR).
Right of appeal to the competent supervisory authority
If you are of the opinion that the processing of your data violates Austrian or European data protection law, we ask you to contact us. In the event of violations of data protection law, the person concerned naturally has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the data protection authority of the Republic of Austria (https://www.dsb.gv.at/).
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.
Right to information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given above if you have any further questions on the subject of personal data.
Processor
Even when using contract processors, we always remain responsible for the protection of your data. The processors we use are contractually obliged to comply with the data protection regulations, treat your data confidentially and process them only within the scope of the provision of services.
Note on data transfer to the USA and other third countries
Our website includes tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data can be transferred to these third countries and processed there. We would like to point out that in these countries no level of data protection comparable to that of the EU can be guaranteed. For example, US companies are obliged to release personal data to security authorities without you as the person concerned being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) will process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.
Hosting & SSL
External Hosting
This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the host’s servers. This can be v. a. IP addresses, contact requests, meta and communication data, contract data, contact data, names, website access and other data generated via a website.
The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 Para 1 lit. f GDPR).
Our hoster will only process your data to the extent that this is necessary to fulfill its performance obligations and will follow our instructions in relation to this data.
Conclusion of a contract for order processing
In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.
SSL- respectively TLS-encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Data collection on this website
Types of Data Collected
Among the types of related data that this website collects, either itself or through third parties, are: IP address, cookie, usage data, first name, last name, phone number, email, address.
Full details of each type of Personal Data processed are provided in the dedicated sections of this Privacy Policy or through specific explanatory texts displayed prior to data processing.
The personal data may be provided voluntarily by the user or, in the case of usage data, processed automatically when using this website.
All data requested by this website are mandatory. Failure to provide this data may result in this website being unable to provide its services. In cases where this website expressly states that some data is not mandatory, users may choose not to share this data without any consequences for the availability or functioning of the service.
Users who are unsure about which personal data is mandatory are welcome to contact the owner.
Any use of cookies – or other tracking tools – by this website or the owners of third party services used by this website is for the purpose of providing the service requested by the user and for any other purpose specified in this document and, if applicable available, described in the Cookie Policy.
Users are responsible for any third-party Personal Information obtained, published or shared through this website and confirm that they have the third party’s consent to provide the information to the owner.
Method of data processing
The responsible body processes user data in an orderly manner and takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of data.
The data processing is carried out using computers or IT-based systems, following an organizational procedure and mode strictly aimed at the purposes indicated. In addition to the controller, access to the data may also be granted to certain categories of controllers involved in the operation of the website (human resources, sales, marketing, legal, system administrators) or external parties (such as third-party technical service providers, delivery companies, hosting providers). , IT companies or communication agencies) who, if necessary, are used by the owner as processors.
Place of data processing
The data is processed at the place of business of the responsible body and at all other locations where the parties involved in data processing are located. For further information, please contact the responsible office.
Storage duration
The data will be kept for the time necessary to provide the services requested by the user or for the purposes indicated in this document. The user can request the responsible body to block or remove the data at any time.
Use of the collected data
The data about the user are collected so that the owner can provide the services. In addition, data is collected for the following purposes: analytics, displaying content from external platforms, contacting the user, creating and managing backup copies, system logs and maintenance, server logs, cookies.
How and for what do we collect data?
1. Analytics
Google Analytics (Google Ireland Limited)
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
– IP-anonymization –
We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
– Browser Plugin –
You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de.
– Objection against data collection –
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website:
You can find more information on how Google Analytics handles user data in the Google data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de.
– Order data processing –
We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
– Duration of storage –
Data stored by Google at the user and event level that is linked to cookies, user IDs (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) are anonymised after 14 months or deleted. You can find details on this under the following link: https://support.google.com/analytics/answer/7667196?hl=de
Personal Data collected: Cookies and Usage Data. Place of processing: Ireland – Datenschutzerklärung
Google Ads und Google Conversion Tracking (Google Ireland Limited)
This website uses Google Ads. Google Ads is an online advertising program from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
As part of Google Ads, we use so-called conversion tracking. If you click on an ad placed by Google, a cookie will be set for conversion tracking. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page.
Each Google Ads customer receives a different cookie. The cookies cannot be tracked through the websites of Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for ads customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie in your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
You can find more information about Google Ads and Google Conversion Tracking in Google’s data protection regulations: https://policies.google.com/privacy?hl=de
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
Personal Data collected: Cookies and Usage Data. Place of processing: Ireland
2. Contacting the user
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is therefore exclusively based on your consent (Article 6 (1) (a) GDPR). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations that took place up until the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
Personal Data collected: first name and surname, telephone number, e-mail address, address.
Share and follow on Facebook, Instagram, Twitter, LinkedIn, WhatsApp and Pinterest
The content on our pages can also be shared on social networks such as Facebook, Twitter, LinkedIn, WhatsApp or Pinterest. No plugins provided by the social networks Facebook, Twitter, LinkedIn, WhatsApp or Pinterest are integrated on our website. An automatic transmission of user data to the operators of these platforms does not take place on our website.
The social buttons only establish direct contact between the networks and users when the user actively clicks on one of these buttons. If the user is registered with one of the social networks, an information window appears when using the social buttons of Facebook, Twitter, LinkedIn, WhatsApp or Pinterest, in which the user can edit the text before sending it.
Our users can thus post M-TEC content on social networks without complete surfing profiles being created by the operators of the networks Facebook, Twitter, LinkedIn, WhatsApp or Pinterest.
Telephone contact
Users who have provided their phone number may be contacted for commercial or promotional purposes related to this site and to resolve support requests. Personal Data collected: telephone number, first name and last name.
3. Viewing content from external platforms
Google Maps (Google Ireland Limited)
This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
In order to use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. If Google Maps is activated, Google can use Google Web Fonts for the purpose of uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly.
Google Maps is used in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f GDPR. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Article 6 Paragraph 1 Letter a GDPR; the consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
More information on handling user data can be found in Google’s data protection declaration: https://policies.google.com/privacy?hl=de.
Google Fonts (Google Ireland Limited)
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly.
For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offering. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq.
Personal Data collected: Usage Data and various types of Data as described in the privacy policy of the service. Place of processing: Ireland – Privacy Policy
YouTube-Video (Google Ireland Limited)
Our website uses plugins from the YouTube website. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in the extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the extended data protection mode does not necessarily exclude the transfer of data to YouTube partners. This is how YouTube establishes a connection to the Google DoubleClick network, regardless of whether you are watching a video.
As soon as you start a YouTube video on our website, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, YouTube can save various cookies on your end device after starting a video. With the help of these cookies, YouTube can receive information about visitors to our website. This information is used i.a. used to collect video statistics, improve usability and prevent fraud attempts. The cookies remain on your end device until you delete them.
If necessary, after the start of a YouTube video, further data processing operations can be triggered over which we have no influence.
YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
Further information on handling user data can be found in YouTube’s data protection declaration at: https://policies.google.com/privacy?hl=de.
Personal Data collected: Cookies and Usage
Data Place of processing: Ireland
Content Delivery Network
A content delivery network (CDN) is a traffic optimization and distribution service. Due to the way the functions are integrated, the service filters all traffic passing through this website, i.e. H. communications that take place through this website and the user’s browser, while enabling the collection of analytical data contained on this website. Stackpath CDN Our tools use the Stackpath Content Delivery Network (CDN).
Stackpath may store web log information of website visitors for 7 days, including IP addresses, UA, referrer, location and ISP information of website visitors. Files and images provided by the CDN may be stored and provided in countries other than your own country. Stackpath’s privacy policy can be found here.
4. Safety, technology and maintenance
System Logs and Maintenance
For operation and maintenance purposes, this website and third-party services may collect files that record the interaction that takes place through this website (system logs) or use other personally identifiable information (e.g. IP address) for this purpose. This is specifically the case through the use of security tools to protect the website from hacker attacks.
Personal Data collected: IP address.
Defender Pro (Incsub, LLC) This website uses third-party WPMU DEV cloud storage to store backups of their audit logs where personal information is collected.
An activity log is created and stored, which collects IP address, username and email address and records user activities (e.g. when a user makes a comment). The information is stored locally for 30 days and externally for 1 year. Information about remote logs cannot be deleted for security reasons.
Server-Log-Datas
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browsertype and Browserversion
- operating system used
- Referrer URL
- Host name of the accessing computer
- Time of server request
IP-Adresse
This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to subsequently check this data if we become aware of specific indications of illegal use.
5. Cookies
Cookies
Some of the websites use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are required to carry out the electronic communication process or to provide certain functions you want (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behaviour) are stored, these are treated separately in this data protection declaration.
Consent History
Cookie Settings
Here you can call up the cookie settings and change the selection you have already made.
User-ID:
More information about the collection and processing of data
Not in this privacy policy
Further information about the collection or processing of personal data can be requested at any time from the responsible body using the contact details provided.
Changes to this Privacy Policy
The responsible body reserves the right to make changes to this data protection declaration at any time by informing its users accordingly on this page. Users are therefore advised to visit this page regularly and to check the date of the last change given at the top of the page. If a user rejects a change in the data protection declaration, he may no longer use this website and can request the responsible body to delete his personal data. Unless otherwise stated, the current data protection declaration applies to all personal data that the responsible body has stored about a user.
